Product Profile of Central Guest History Management System
Prologic First India Pvt. Ltd. supplies Central Guest History Management System. Prologic First India Pvt. Ltd. offers integrated hotel management system software, facilitating information management and decision-making in the hospitality industry. The Central Guest History Management System of model name Corporate WISH CGHS is a unique guest history system that can track guest profiles by any parameter that is relevant to an individual hotel or hotel chain. In Central Guest History Management System, data may be stored in a central database that can be shared across a property. With the usage of this software the user can raise the bar of guest services at the hotel and gain unique competitive advantage.
Functional summary of Central Guest History Management System are:
Set-up
Properties
Departments
User defined guest attributes per Department
Capture data at properties
Rooms Division data in WISH Front Office
F&B preferences in Touch? Profiler
Incidents` in WISH Service Management
Guest Feedback [optional feature of WISH]
Export data from properties
Review changes for accuracy
Export new and changed records
Import data to CGHS
Review incoming data
Import new records
Merge / edit existing records
Export new records to all other properties
Export changes to all properties
CGHS functions
Create new guest history record[s]
Update existing record
Correspondence / mailing to guest
View contact history
Guest history inquiry
Conditional mailing lists
Export mailing list
