Product Profile of Customer Contact Management Software
Customer Contact Management Software is provided with remote management facility and is highly scalable and easily customizable. The Software is designed with intelligent routing facility and knowledge management tools. The Software is widely used in various industries for different purposes. Customer Contact Management Software is available with remote management facility.
Key Features of Customer Contact Management Software
- Intelligent routing
- Customer service/ help desk
- Customer self service
- Operational reporting
- Knowledge management tools
- Remote management
- Highly scalable and easily customizable
- No client side software installation is required
