Product Profile of Interactive Voice Response System
Tricom Technologies manufactures Interactive Voice Response System. Tricom Technologies is an ISO 9001: 2000 certified company. The Interactive Voice Response System is widely known as the automated call attendant system which interacts with the caller with a good quality of pre-recorded voice and allows the caller to key their requirement to get proper information from a pre-defined database. The requirement input can be received through the DTMF key phones also through any mobile telephone devices. The service can be provided round the clock non-stop, with out any manual operators.
Key Features of Interactive Voice Response System
- Customer Complaint Handling System
- Information Sharing System
- Auto attend & Call transfer System
- Auto Answering System with Caller`s Voice Recording
- Automated Order Booking System for Pizza shops, Hotels, Gas Agencies, etc.,
- Status information System
- Message broadcasting System
- Call Dialled out system [Out Bound] to the Customer from a Pre-defined Database.
