Product Profile of Knowledge Management Software System
Blue Chip Computers supplies Knowledge Management Software System. Blue Chip Computers offers IT and mobile telephony solutions by providing consultancy and technical services built around hardware and software products and services from the technology leaders in the field. Knowledge Management Software System is a powerful ITIL-based incident, problem, change, release that improves availability and service levels while reducing costs. Based on best practice processes Knowledge Management Software System is designed for fast implementation, easy integration, drag-and-drop customization and optimization of IT processes to deliver immediate benefits.
Key Features of Knowledge Management Software System
- ITIL and best practice based Service Desk processes
- Drag and drop Workflow Designer
- Self-Service and Automated Processes
- Advanced integration with Symantec and 3rd party products
- Reduce IT costs
- Processes available out-of-the-box
- Support for ITIL best practices
- Fast and easy customization of forms, surveys and processes
- No coding skills required
- Puts process creation back in the hands of process owners
- Decrease IT time spent on manual time consuming tasks
