Product Profile of Telecom Kiosks
Intellvisions manufactures Telecom Kiosks [ i-Serve]. Intellvisions also offers Branch Analytics System [Opti-Q], Bill Payment Terminal, Digital Video Recorder [i-watch], Q-Management Systems and Cheque and Cash Deposit Automation Solutions. The Telecom Kiosks [ i-Serve] is used in Retail outlets.
The Benefits of Telecom Kiosks [ i-Serve] are as follows:
Have Secured lockable safe to collect cheques / cash
Have Direct savings in terms of manpower
Have Reduced data entry and increased accuracy
Have Significant reduction in teller enquiries
Have Comprehensive MIS reports
Conveys a tech savvy image of the institution
Have Increased selling opportunities
Give 24 x 7 customer self-service
Increased customer satisfaction
Personalized bill payment experience
No frustrating queues or human interaction
Printed acknowledgement receipt
The Applications of Telecom Kiosks [ i-Serve] are as follows:
In Activation of roaming facility, ISD facility, etc
Enquiries for outstanding bills and payment of utility, rental and mobile bills
Streaming of advertisements on screens and generation of location and time-based advertisements, programmable to individual kiosks
Enables Downloading games, ring tones, screen savers and wallpapers
In-built camera enables customer support at the call center using one to one video conferencing
Interactive tools, survey forms and digital promotions to augment marketing efforts
Automated kiosks enable the purchase of prepaid and top-up vouchers for multi-vendor services at the same
kiosk
Have Electronic Bill Presentment and Payments using cash, card or cheques
Have E-top up or prepaid recharge of cell phones
Have E-ticketing kiosks
